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Refund Policy

Refund Policy:

Cancellation within 7 Days of Placing Order:

Clients have the option to cancel their order and receive a 100% refund if the cancellation request is made within 7 days of placing the order.


Cancellation within 3 Days of Delivery Starting:

After the delivery of the product has commenced, clients may still cancel their subscription within 3 days of the delivery start date. A refund will be processed, deducting 20% of the total value to cover processing and handling fees.


Refund Due to Demise of the User:

In the unfortunate event of the demise of the person for whom the product was intended, clients have the option to request a refund. This request will be subject to verification, and the amount to be refunded will be determined by our authority based on the circumstances surrounding the situation.


Refund Process:

Refund requests must be submitted in writing through our official channels, providing all necessary details and documentation required for verification.


Verification Process:

For refund requests related to the demise of the user, our authority will conduct a thorough verification process to assess the validity of the claim. This may involve contacting relevant parties or requesting additional documentation.


Refund Amount Calculation:

The refund amount will be calculated based on the terms outlined in points 1, 2, and 3, taking into consideration the specific circumstances of each case.


Refund Timeframe:

Once the refund request is approved, the refund will be processed within a reasonable timeframe. The exact duration may vary depending on the payment method and other factors.


Dispute Resolution:

Any disputes related to refund requests will be addressed through negotiation and, if necessary, mediation, with the goal of reaching a fair and mutually agreeable resolution.


Changes to the Refund Policy:

The terms of this refund policy are subject to change at the discretion of our organization. Any changes will be communicated to clients through appropriate channels.

# The refund* will be processed within 10 to 15 days following approval.

*The refund is contingent upon the involvement of the bank or organization in the process.

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